Privacy and Data Protection
We appreciate your visit to our website and thank you for your interest in our company, our products and our web pages. Protecting your privacy when using our web pages is important to us. Therefore, please take note of the following information:
1. Basic Information about handling personal data
You may visit our website without your having to release any personal data. For each access to our website usage data will be transmitted by the respective internet browser and are stored in log files, the so called server log files such as date and time of the call, name of the accessed page, data volume transferred and the name of the inquiring provider. Those data cannot be attributed to a particular person and are exclusively intended to ensure a smooth operation of our website and to improve our offer.
Personal data are only collected if you voluntarily disclose such data to us for the purpose of concluding a contract or opening a customer account. It is evident from the respective input form which data are collected. Closing your customer account shall be possible at any time and may be effected through a message to the contact address described below. We store and use the data you disclose to us for the purpose of contract processing. Upon complete fulfilment of the contract or closing of your customer account, your data will be blocked with care for tax and commercial retention periods and will be deleted upon expiry of those periods, unless you have explicitly consented to the further use of your data or we reserve the right to use your data permitted by law. Hereinafter we inform you accordingly about such a reservation.
When contacting us (for example via contact form or e-mail) personal data will be collected. It is evident from the respective input form which data are collected. Those data will be stored and processed exclusively for the purpose of responding to your enquiry or of getting in contact with you and for the connectedtechnical administration. Your data will be deleted after final processing of your inquiry, if you so desire, provided that legal retention periods will not be barred by a deletion.
Furthermore, personal data will be collected, if you register with our e-mail newsletter. Those data will be used for advertising purposes in the form of an e-mail newsletter, if you agree in this expressly as follows:
“Please send me new informations on SUPERCOMP products.”
You can cancel the newsletter at any time by clicking on the link provided in the newsletter or by a corresponding message addressed to us. After cancelation your e-mail address will be immediately deleted in our newsletter mailing list.
As part of the comment function on this website and in addition to your comment, information on the date you entered the comment und the name of the comment chosen by you will be stored and published on this website.
Furthermore, in the context of the comment function, your e-mail address will be stored and published on this website.
The IPaddress will be stored additionally in case of comments. Since comments will not be checked prior to publication, we need those data, in case illegal content is published on this website to be in a position to take legal action against the author.
As a user, you can subscribe to follow-up comments. To this end, you will get a confirmation e-mail to make sure that you are the owner of the indicated e-mail address. You can cancel current subscription at any time. For further information about the possibilities to cancel, please refer to the confirmation e-mail.
2. Transfer of personal data for the purpose of order handling
2.1 For the purpose of contract fulfillment, personal data collected by us are transferred to the transport company commissioned with the delivery, provided this is required for delivering the goods. For the processing of payments we pass on your payment data to the authorized banking institution.
2.4 To verify your address, your data will be sent to Byteplant GmbH Software Solutions & Consulting, Heilsbronner Strasse 4, D-91564 Neuendettelsau, to check that it is correct. We use the result of the address check with regard to the correctness of your specified address for the purpose of deciding whether to provide a shipping method. Your specified address will be deleted 14 days after ordering from Byteplant GmbH Software Solutions & Consulting, Heilsbronner Strasse 4, D-91564 Neuendettelsau.
Among other things this website uses so-called “cookies” serving to make our Internet presence more user-friendly, effective and secure – for instance to accelerate navigation on our platform. Furthermore, cookies allow us to measure the frequency of website visits as well as general navigation. Cookies are small text files stored on your computer system. Please note that some of these cookies are transferred from our server to your computer system, mostly so-called “session cookies”. “Session cookies” are characterized by being automatically deleted from your hard drive upon the end of the browser session. Other cookies remain on your computer system and allow us to recognize your computer system during your next visit (so-called permanent cookies). You may certainly decline these cookies at any time provided your browser permits this. Please note that once your browser is set to decline cookies (from our website) certain features of this website may not be available or restricted.
4. Use of Google AdWords Conversion-Tracking
This website utilizes the online advertising program “Google AdWords” and the conversion tracking within the framework of Google AdWords. The conversion-tracking cookie is set on the user’s browser, if he clicks on an ad delivered by Google. Cookies are small text files, which the internet browser places on your browser. These cookies lose their validity after 30 days .They are not used to acquire personal identification data. If the user visits a certain page of this website and if the cookie has not yet expired, Google and we will be able to tell that the user clicked on the ad and was forwarded to this page. Each Google AdWords client gets a different cookie. Thus, cookies cannot be tracked via the website of AdWords clients. The information collected by the conversion cookies are used to provide aggregate conversion statistics to AdWord clients who have opted-in for conversion tracking. Clients are informed about the total number of users who clicked on the ad and were forwarded to a conversion tracking tag page. However, they do not get any information enabling them to identify users personally. if you do not want to participate in the tracking program, you can refuse the use of this program by easily deactivating the google conversion-tracking cookie via your internet browser through the user settings. In this case, you will not be included in the conversion tracking statistics. Further information concerning Google data privacy can be found at http://www.google.co.uk/intl/en-GB/policies/privacy/
5. Use of Google AdSense
This website uses Google AdSense, a web analytics service of Google Inc. (“Google”).Google AdSense uses so-called “doubleClick Dart Cookies” (cookies”). Those cookies are text files which are stored on your computer and which allow an analysis of your usage of this website. Furthermore, Google AdSense uses so-called “Web-Beacons” (small invisible images) to collect information. By using Web-Beacons simple actions such as visitor traffic on the website may be recorded, collected and evaluated. The information generated by those cookies and/or Web-Beacons (including your IPaddress) about your usage of this website will normally be transmitted to a server of Google in the United States of America and will be stored there.
Google will use this information to analyze your usage of this website regarding the AdSense Ads. Google might transmit this information to third parties, if this is prescribed by law and/or if third parties process those data by request of Google.You can permanently object to the storage of cookies for the purpose of ads by selecting the appropriate settings on your browser or by downloading and installing the browser plug in you will find via the following link: https://support.google.com/ads/answer/7395996?hl=en.
6. Social Plugins
6.1 We have incorporated so-called plugins (“plugins”) of the Facebook social network into our website which is operated by Facebook Inc., 16015. California Ave, Palo Alto, CA 94304, USA (,,Facebook”). A list and the appearance of these Facebook plugins may be viewed at: https://developers.facebook.com/docs/plugins.
The plugins are embedded into the web page by means of ,,2-klick “or ,,Shariff“ solutions in order to increase the protection of your data when visiting our website. This embedding ensures that no connection with Facebook servers will be established when calling up a page of our web presence containing those plugins. Only once you activate the plugins and thereby give your consent to the data transmission, your browser will establish a direction connection with the Facebook servers. The content of the respective plugins will be directly transmitted to your browser and will be embedded into the web page. The plugin then transmits data (including your IP-address) to Facebook. We have no influence on the amount of data Facebook collects by means of plugins. To our knowledge, Facebook in any case is informed about which of our pages you have called up or you are calling up currently. By embedding plugins Facebook receives information on your browser having called up the respective web page of our web presence, even if you do not have a Facebook profile or if you are not logged into Facebook currently. This information (including your IP-address) will be directly transmitted by your browser to a Facebook server in the USA and stored there. If you interact with the plugins, for example, if you activate the “Like” button, the respective information will be directly transmitted to a Facebook server and stored there, as well. Furthermore, this information will be published on Facebook and signaled to your contacts.
If you are a member of the Facebook social network and if you want to limit the collection of data via our web pages and the integration of your user data with your data stored by the Facebook social network, you should log out from Facebook prior to visiting our website. You can completely prevent the downloading of Facebook plugins by using add-ons for your browser in the future, for example by using the script blocker “NoScript” (http://noscript.net/).
6.2 On our webpage we use the “+1” Button of the social network Google+ (Google Plus) of the Google Inc., 1600 Amphitheatre Parkway, Mountain View, California, 94043 United States, (hereinafter “Google”).
During each visit of a webpage of our website that is equipped with a “+1” button, the “+1” button causes the browser used by you to download the visual presentation of the “+1” button from the Google server and to display it. By doing so, the Google server receives the information which particular webpage of our website you are currently visiting. When displaying a “+1″ button, Google records your browsing history for a period of up to two weeks for system maintenance and troubleshooting purposes. Further evaluation of your visit of a website of our website with a ” + 1 ” button does not take place.
Should you activate the “+1″ button while being logged into Google+ (Google Plus), then Google by using your Google profile records information on the URL recommended by you, your IPaddress and other browser related information so that your “+1″ recommendation can be stored and made publicly accessible. Your ” + 1 ” recommendation may be displayed as reference together with your profile name and your photo in Google services such as search results or your Google profile (as ” + 1 ” tab in your Google profile) or in other places on websites and adverts on the Internet.
6.3 On our website so called social plug-ins (“plugins” of the social network Pinterest are applied, which are operated by Pinterest Inc., 635 High Street, Palo Alto, CA. 94301, USA (“Pinterest” The plug‐ins can be recognized by the button “Pin-it” on our website.
If you request a page of our website, which contains such a plug-in, your browser will build up a direct connection to the servers of Google. The content of the plug-in will be directly transmitted from Pinterest to your browser, which will integrate it into the website. By integrating the plug-in, Pinterest obtains the information that your browser has accessed on the corresponding page of our website, even if you do not have a Pinterest account or if you are not logged into Pinterest currently. This information (including your IP-address) is transferred to and stored on a server operated by Pinterest in the USA.
If you are logged in with Pinterest, it will be able to assign your visit of our website to your Pinterest account. If you interact with the plug-ins, such as pressing the “Pin-it” button, the corresponding information is sent directly to Pinterest and will be stored there. The information is also posted on Pinterest and can be seen by your contacts. For information on the purpose and extent of data capture and the further processing and use of data by Pinterest, as well as your rights in this regard and turn-off options for the protection of your personal privacy, please refer to the Google data protection information: https://policy.pinterest.com/en/privacy-policy
If you do not want Pinterest to collect data about you via our internet website and to link this with your data stored on Pinterest, you need to log off from Pinterest before going to our website.
This website uses the Youtube embedding functions for display and playback of videos offered by “Youtube”. To this end, the extended data protection mode is used to ensure, according to provider information, that user information will only be stored once the playback functon of the video is started. When the playback function of embedded Youtube videos is started, the provider sets “Youtube” cookies in order to collect information on users. According to indications from “Youtube”, the use of those cookies is intended to record video statistics, to improve user-friendliness and to avoid improper actions. Regardless of whether the embedded video is played back, a connection to the Google network “double click” is established when visiting this website. This may trigger further data processing beyound our control.
Further information on “YouTube” data protection can be found in the provider’s data protection statement at: http://www.google.com/policies/privacy/?hl=en
8. Web analysis service
This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses so-called Cookies, text files which are stored on your computer and which enable you to conduct an analysis of the use of the website. The information generated by the cookies about your use of the website will normally be transmitted to a server in the US, where it is stored.
In the case of activating an IPanonymizer for this website, your IPaddress will however be abbreviated by Googlewithin the member states of the EuropeanUnion or within other member states to the Agreement on the European Economic Area. Only in exceptional cases, the full IPaddress will be transmitted to a server in the US, where it is abbreviated. On behalf of the website operator, Googlewill usethis information to evaluate your use of the website, to compile reports on website activities and to provide further services connected to the website use and the internet use for the benefit of the website operator.
The IP-address transmitted by your browser in the context of Google Analytics will not be linked to other data retrieved by Google. You may prevent the storage of cookies by making the appropriate settings in your browser. However, we should point out that in that case you might not be able to use the full functionality of this website. You may permanently refuse Google to collect data generated by cookies regarding the use of the website (including your IPaddress) and to process them by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
As an alternative to the browser plugin or for browsers regarding mobile devices, please click on the following link in order to set an opt-out cookie, which disables Google Analytics to collect data on this website in the future (this opt-out cookie only functions for this browser and this domain. If you delete your cookies on this browser, you have to click again on this link:
It is noted that this website uses Google Analytics with the extension “anonymizetp()”. IPaddresses can therefore be processedonly in abbreviated form in order to prevent personal references.
This website uses retargeting technology of Google Inc. (“Google”). This technology enables us to target visitors of our website with interest-based ads who already have shown interest in our shop and in our products. The ads are displayed by using a cookie-based analysis of the previous usage data. Personal data will not be stored. In the case of retargeting technology, a cookie will be stored on your computer or your mobile devices in order to collect anonymized date about your interests and adapt ads specifically according to the stored information. Cookies are small text files stored on your computer or your mobile devices. They help us to display ads, which are most likely to correspond to your product and information interests. You may permanently refuse the setting of cookies for advertisement purposes by downloading and installing the browser plug-in using the following link: https://adssettings.google.com/authenticated?hl=en
10. Google certified trader programs
11. Informationon Customer Rights and Contacts
You are entitled to obtain information on your saved data free of charge and on how to correct, block or delete this data where applicable. Please contact us with any further inquiries about the collection, processing or use of your personal data. The same shall apply for obtaining information, your requests to block, delete or correct your personal data as well as for withdrawals of granted consents. You can find our contact address in our legal notice.